Industry-leading support
From onboarding to optimisation, our expert team is available to answer questions, troubleshoot technical issues, and offer design help — ensuring you always have the right guidance and get results.
Here to help you succeed
Our team is ready to help yours reach its goals.
- Fast average response times — get the help you need, when you need it
- Top-rated on G2 and recognised by real users for outstanding service
- Experienced, world-class support team and editorial feedback
- Trusted by leading brands with proven success across industries
Your partners in success
We partner with you to bring your stories to life, offering creative guidance, expert insights, and dedicated support every step of the way.
Co-creation sessions
Sit in with our experts to bring your design vision to life and gain the know-how to keep creating with confidence.
Design services
Need design support or short on resources? Team up with our experienced design partners to craft polished, high-quality Shorthand stories for your brand.
Training
Access hands-on training sessions tailored to onboard you and your team to Shorthand's features and best practices.
Technical support
Got a glitch? Our engineers move fast to fix technical issues, which is why our support is top-rated on G2. Read our reviews on G2.
Get up and running, fast
Explore these free resources to help you get started.
Webinars
Sign up for an upcoming free training session, or watch on demand. Learn more.Shorthand 101
Watch bite-sized video tutorials to help you master the platform quickly. Learn more.Help centre
Find clear answers on every Shorthand feature. Learn more.All features
Everything you need to tell your story, and more.
Let’s build something beautiful.
Join thousands of storytellers using Shorthand to publish standout visual comms and content. Fast, flexible, and built for scale.